Section 01
Delivery Coverage
We deliver across Kenya.
Section 02
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Section 03
Delivery Timelines
- Nairobi & Major Towns: 1–3 business days
- Other Regions: 2–7 business days
Delivery timelines are estimates and may vary.
Section 04
Shipping Costs
Shipping charges are calculated during checkout based on location and order size.
Section 05
Delivery Delays
LAVISHWEARKE shall not be liable for delays caused by:
- Weather conditions
- Courier disruptions
- Public holidays
- Incorrect addresses
- Unforeseen operational issues
Section 06
Incorrect Address
Customers are responsible for providing accurate delivery information. Additional charges may apply for redelivery due to incorrect addresses.
Section 07
Lost or Damaged Packages
Customers must report lost or damaged packages within 48 hours of delivery. We may investigate claims before issuing replacements or refunds.
Section 08
Delivery Confirmation
Customers will receive order updates and delivery confirmations where applicable.
Related policies
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