Terms & Conditions.

“Customer”

Any individual or entity purchasing products from LAVISHWEARKE.

“Products”

All clothing, fashion accessories, shoes, bags, and related items sold on the website.

“Orders”

Requests submitted by customers to purchase products.

“Services”

All services provided through the website including browsing, purchasing, payments, customer support, and deliveries.

“Website”

Refers to lavishwearke.co and all related pages and systems.

“Seller”

Refers to LAVISHWEARKE.

“User Account”

A registered customer profile created to access certain website features.

3.1 Account Creation

Users may create an account to place orders, track purchases, and manage personal information. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. LAVISHWEARKE shall not be liable for losses resulting from unauthorized access due to customer negligence.

3.3 Suspension or Termination

We reserve the right to suspend or permanently terminate accounts involved in:

• Fraudulent activity
• Abuse of services
• Violation of these Terms
• Unauthorized transactions
• Harmful or illegal conduct

4.1 Product Descriptions

We strive to ensure all product descriptions, images, sizing, and details are accurate. However, minor variations may occur.

4.2 Product Availability

All products are subject to availability. We reserve the right to discontinue or limit quantities without prior notice.

4.3 Color Disclaimer

Actual product colors may vary slightly due to:

• Device display settings
• Lighting conditions
• Photography editing

We cannot guarantee exact color representation.

4.4 Pricing Accuracy

Prices are displayed in Kenyan Shillings (KES). While we strive for accuracy, errors may occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to:

• Cancel the order
• Correct the price
• Contact the customer before processing

4.5 Price Changes

LAVISHWEARKE reserves the right to modify prices at any time without prior notice.

5.1 Order Acceptance

An order confirmation does not constitute final acceptance. Orders may be declined due to:

• Product unavailability
• Payment failure
• Fraud concerns
• Incorrect pricing
• Delivery limitations

5.2 Payment Methods

We accept:

• Paystack
• M-Pesa
• Debit Cards
• Credit Cards
• Bank Transfers

5.3 Payment Processing

Orders will only be processed after successful payment confirmation.

5.4 Failed Transactions

If payment fails, the order will not be processed until payment is successfully completed.

5.5 Fraud Prevention

We reserve the right to verify transactions and refuse suspicious orders. Customers may be asked to provide additional verification documentation.

5.6 Taxes & Fees

Applicable taxes and delivery charges may be included at checkout.

5.7 Billing Information

Customers must provide accurate billing details. Incorrect information may result in delays or cancellation.

6.1 Delivery Coverage

We currently deliver countrywide within Kenya.

6.2 Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

6.3 Delivery Timelines

• Nairobi & Major Towns: 1–3 business days
• Other Regions: 2–7 business days

Delivery timelines are estimates and may vary.

6.4 Shipping Fees

Shipping charges are calculated during checkout based on location and order size.

6.5 Delivery Delays

LAVISHWEARKE shall not be liable for delays caused by:

• Weather conditions
• Courier disruptions
• Public holidays
• Incorrect addresses
• Unforeseen operational issues

6.6 Incorrect Address Responsibility

Customers are responsible for providing accurate delivery information. Additional charges may apply for redelivery due to incorrect addresses.

6.7 Lost or Damaged Packages

Customers must report lost or damaged packages within 48 hours of delivery. We may investigate claims before issuing replacements or refunds.

7.1 Return Eligibility

Customers may request returns within 7 days of delivery if:

• The item is unused
• Original tags are attached
• Packaging is intact
• Proof of purchase is provided

7.2 Non-Returnable Items

• Innerwear
• Swimwear
• Customized items
• Sale or clearance products
• Worn or washed items

7.3 Refund Timelines

Approved refunds may take 5–14 business days depending on payment method and financial institution.

7.4 Exchange Process

Customers may request exchanges subject to stock availability.

7.5 Damaged or Defective Products

Customers must report defective items within 48 hours of receipt with photographic evidence.

7.6 Return Shipping Costs

Customers are responsible for return shipping fees unless the item was incorrect or defective.

8.1 Order Cancellation

Orders may only be cancelled before shipment or processing.

8.2 Cancellation Refunds

Approved cancellations will receive refunds via the original payment method. Processing fees may be deducted where applicable.

9.1 Information Collected

• Full names
• Phone numbers
• Email addresses
• Delivery addresses
• Payment details
• Device and browsing data

9.2 Use of Customer Data

• Order processing
• Delivery fulfillment
• Customer support
• Marketing communications
• Website improvement
• Fraud prevention

9.3 Cookies

We use cookies to improve user experience, save preferences, analyze website traffic, and personalize content. Users may disable cookies through browser settings.

9.4 Payment Security

Payments are processed through secure third-party payment providers. LAVISHWEARKE does not store sensitive card information.

9.5 Third-Party Sharing

We may share customer information with delivery providers, payment processors, and service providers necessary for operations. We do not sell customer data.

9.6 Data Protection

We implement reasonable security measures to protect personal data.

9.7 User Rights

• Access to personal data
• Correction of inaccurate information
• Deletion of data where legally permissible

All content on this website including:

• Logos
• Images
• Product designs
• Text
• Graphics
• Branding
• Website layout

is the property of LAVISHWEARKE and protected under applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use is prohibited.

Users agree not to:

• Engage in fraudulent activity
• Upload malicious software
• Interfere with website operations
• Attempt unauthorized access
• Submit false information
• Use the website unlawfully
• Send spam or harmful content

Violation may result in legal action and account termination.

To the maximum extent permitted by law:

• LAVISHWEARKE shall not be liable for indirect, incidental, or consequential damages.
• We do not guarantee uninterrupted website availability.
• Product usage remains the customer's responsibility.

Our total liability shall not exceed the amount paid for the affected product.

13.1 Service Availability

We do not guarantee uninterrupted or error-free website operation.

13.2 Accuracy Disclaimer

While we strive for accuracy, errors in descriptions, pricing, or availability may occur.

13.3 External Links

Our website may contain third-party links. We are not responsible for external website content or practices.

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Kenya.

Any disputes arising shall be subject to the jurisdiction of Kenyan courts.

LAVISHWEARKE reserves the right to update or modify these Terms & Policies at any time. Changes become effective immediately upon posting on the website. Customers are encouraged to review policies periodically.

Business Address

Muranga Town CBD Opp Equity Bank

Email

lavishwearke@gmail.com

Phone

0727444690

Customer Support

Customer support is available during standard business hours through email and phone support.